Aisaule

Description:

Position: Lobby hostess
GRO
Receptionist
Nationality: Kazakhstan
Salary: 1200$
Gender: female
LANGUAGE: English - Upper-Intermediate В2
Russian - Proficiency С2
Kazakh - Proficiency С2
Turkish - Pre-Intermediate А2
Age: 26
Height: 160

Full Data:

residence: Almaty Kazakhstan
City of departure (from the airport) : Almaty Kazakhstan
salary: 1200$
nationality: Kazakhstan
birth: 29/May/1999
age: 26
gender: female
height: 160
weight: 60

About: I am a certified highly professional and motivated specialist in the field of hospitality and international tourism in general with more than 5 years of experience in the hospitality and restaurant business striving to improve my skills and knowledge year after year by taking courses trainings master classes and practices I am looking for a job in Dubai

Experience overseas: Turkey Maldives Oman

Reference checks: yes

Experience

Position:
Company :
City :
Country :
Jan 2021 - Jan 2022
responsibilities:

Position: Reservations Receptionist
Company : Coya Muscat Branded Restaurant in St Regis Al Mouj Muscat
City : Muscat
Country : Oman
Aug 2024 - June 2025
responsibilities:

Assisted and welcomed guests in a courteous manner with a proactive and service oriented approach be familiar with their details history requests
Provided superior customer service
Managed the bookings in 7Rooms reservation program book the tables arrange special occasions events celebrations
Handle confirmation calls before guests reservations make confirmations via emails consultation guests with menu restaurant service and offers

Position: Hostess F B Butler
Company : ?OZEN LIFE Maadhoo ? 5 Resort Maldives
City : Maldives
Country : Maldives
Apr 2023 - May 2024
responsibilities:

Check guest profiles and guest history prior to the guest arrival in restaurants and be familiar with all the information
Greet the guests upon their arrivals to restaurant and be familiar with their details
Coordinate with all hotel departments for guest requests and assist guests with everything they need
Book restaurants organizing special personal events for guests ordering gifts flowers photo sessions for special occasions

Position: GRO Butler
Company : ?NG Phaselis Bay ? 5 Hotel Kemer Antalya Turkey
City : Kemer Antalya
Country : Turkey
Apr 2022 - Nov 2022
responsibilities:

Welcome guests warmly and professionally upon arrival Handle guest inquiries and provide accurate information about hotel services and local attracti
Prepare all arrival amenities such as welcome letter champagne shoe bag cold towels welcome drinks
Resolve guest complaints promptly and effectively ensuring guest satisfaction
Book tours excursions activities restaurants order flowers gifts full preparation for special occasions

Position: GRO
Company : ?Rixos Almaty ? 5 Hotel Almaty
City : Almaty
Country : Kazakhstan
Jan 2020 - Mar 2022
responsibilities:

Greet guests in the lobby provide complete and necessary information about the hotel services and answer questions asked
Find out complete information about guests preferences and allergic reaction s
Respond quickly and clearly to all guest requests Organize events book restaurants book excursions for guests
Monitor guest reviews and feedbacks

Education

University: Kazakh Academy of Sport and Tourism
Location: Almaty
Sept 2017 - June 2021

Skills

Communication
Ability to Work Under Pressure
Conflict Resolution
Adaptability
Friendly
Critical Thinking
Fast Learner

Awords

Title: Certificate of qualification Tourism Manager
Location: From International Tourism Association in KZ
June 2021

Title: Diploma of Bachelors Degree
Location: Kazakh Academy of Sport and Tourism
June 2021

Goals

Goals: I am looking for a job in a Front Office for positions like GRO Butler Front Desk My goal is to find a stable high paid and friendly company which will respect me as a family member and give me a chance to grow as a professional

Success