Aisaule

Description:

Position: Hostess
Lobby hostess
GRO
Nationality: Kazakhstan
Salary: 1000$
Gender: female
LANGUAGE: English - Upper-Intermediate В2
Russian - Proficiency С2
Kazakh - Proficiency С2
Turkish - Upper-Intermediate В2
Age: 24
Height: 160

Full Data:

residence: Aktobe Kazakhstan
City of departure (from the airport) : Aktobe
salary: 1000$
nationality: Kazakhstan
birth: 29/May/1999
age: 24
gender: female
height: 160
weight: 57

About: A high motivated specialist in the field of Tourism and hotel business maintaining his status through continuous improvement Of qualitcations work experience and professional skills

Experience overseas: Turkey Maldives

Reference checks: yes

Experience

Position: Hostess
Company : OZEN LIFE MAADHOO
City : Maldives
Country : Maldives
Apr 2023 - May 2024
responsibilities:

greet and escort customers to their tables
present menu and provide detailed information when asked
inform customers about the day ?s specials
changes on the menu and service specifications for reservations

Position: Guest relations Agent
Company : IBIS KAZAKHSTAN
City : Aktobe Almaty
Country : Kazakhstan
May 2020 - Apr 2022
responsibilities:

manage all visitors
handle and redirect customer queries
organize incoming and outgoing mail
actively listen to and resolve complaints

Position: GRO
Company : NG Phaselis Bay 5
City : Kemer Antalya
Country : Turkey
Apr 2022 - Nov 2022
responsibilities:

Check guest profiles and guest history prior to the guest arrival and be familiar with all the intormation
Organize excursion around of the hotel provide complete information about the hotel services opening hours of restaurants bars events and hote p
Book restaurants excursions organizing special personal events for guests ordering gifts flowers photo sessions
Communicate with guests 24 7 including WhatsApp immediately respond to all requests comments of guests solve their problems convey guest feedback

Position: Tour Manager Tour Agent
Company : «AsiaLuxe» travel company
City : Aktobe
Country : Kazakhstan
Nov 2022 - Apr 2023
responsibilities:

Search for potential clients and Organization of advertising campaigns
Assistance in choosing a tour that matches the client s request
Booking and solving financial issues in the process Conclusion of an agreement other documents
Communicate and support guest during their vacatior

Education

University: Kazakh Academy of Tourism
Location: Almaty
Sept 2017 - June 2021

Skills

Communication
Self motivation
Conflict Resolution
Friendly
Fast Learner
Hardworking

Awords

Title: school leaving certificate
Location: School number 1 Aktobe Kazakhstan
June 2017

Title: Bachelor Degree Diploma
Location: Kazakh Academy of Tourism Almaty Kazakhstan
June 2021

Goals

Goals: I am looking job in Front Office Department as a Guest Relation Officer Guest Relation Agent Butler Goal As a high motivated specialist in a Tourism and Hospitality Industry to find a stable high paying job in a pres gious reliable company that will value me as an employee and on mutually beneficial terms provide me with invaluable work experience

Success